Coromandel Equine's Price Promise

Coromandel Equine Price Match Promise - Terms & Conditions

1. Eligibility:

The Coromandel Equine Price Match Promise is available to all customers who find a lower price on an identical, regularly priced product from an authorised retailer in Australia.

2. Qualifying Products:
The product must be identical in brand, model, colour, and size.
The product must be in stock and available for immediate purchase at the competing retailer.
Sale items, clearance items, bundled offers, promotions, and special pricing (including membership or loyalty discounts) are excluded from the Price Match Promise.

3. Competitor's Price:
- The competing retailer's price must be publicly advertised and verifiable at the time the price match request is made.
- Prices from auction websites, marketplaces, or unauthorised retailers do not qualify for price matching.

4. How to Request a Price Match:
- Customers must provide proof of the lower price via a direct link to the competitor’s product page, a screenshot of the offer, or a print advertisement.
- Requests can be made at the time of purchase or within 7 days of your purchase from Coromandel Equine.

5. Exclusions:
The Price Match Promise does not apply to items on sale, clearance items, bundled offers, promotions, or any special pricing, including membership discounts.
Competitor prices that are the result of pricing errors, limited-time promotions, or flash sales are not eligible.

6. Approval and Adjustments:
Coromandel Equine reserves the right to verify the competitor’s price and the product’s availability before granting a price match.
Approved price matches will be adjusted at the point of sale. If a price match request is made after purchase, a refund for the price difference will be issued.

7. Limitations:
The Price Match Promise applies to personal use only and is limited to one price match per identical item, per customer.

8. Changes to the Price Match Promise:
Coromandel Equine reserves the right to modify or discontinue the Price Match Promise at any time without prior notice.

9. Contact Information:
For any questions or to request a price match, please contact our customer service team via our Contact Us page